Aug 23

Senior Healthcare and Lifestyle: How Care Facilities Are Going High Tech

Senior Healthcare Going High Tech

Assisted living and nursing home facilities are adopting the latest healthcare innovations to make residents safer, happier, and healthier.

It might come as a surprise, but 96 percent of seniors over 65 don’t live in nursing home or assisted living facilities.

Nonetheless, the remaining 4 percent make up a sizable 2.5 million senior care residents in the US who need some level of professional care to function.

For these residents, the technological advances coming out of digital healthcare initiatives worldwide provide better healthcare and quality of life.

Some of these innovations you might already know. But others might surprise you.


The latest developments in healthcare IoT wearables capture the imagination.

Wearables today can track calorie intake, alcohol consumption, heart rate, temperature, steps taken, glucose levels, and cardiovascular health—and deliver that data instantly to clinicians.

The steady stream of data can help doctors monitor the health of their patients and track trends and changes much more easily and accurately than regular checkups.

Some companies have also developed miniaturized sensors and augmented reality glasses to enhance the everyday experiences of blind and visually impaired people. These innovations go a long way to improving the quality of life for the elderly.

Location devices

Senior care facilities use location devices such as pendants that can be worn around the neck of residents, allowing staff to keep track of their movements and be alerted if they wander off.

Residents can also wear panic necklaces with buttons that can be pushed if they’ve fallen or are experiencing another medical emergency.

But what if a resident has passed out? Some devices can sense how close the wearer is to the floor. When the device is dropped or within a certain distance from the ground, an alert is sent. Sentry and Buddi are two such devices with this feature.

Surveillance cameras

Surveillance cameras are essential in providing security to residents and tracking their location. They also protect against abuse by workers and visitors.

In addition, cameras can also track the behavior of dementia and Alzheimer’s patients. Such patients often have walking patterns marked by slowing, freezing, shuffling, hesitation, and repetition. Wireless sensors work in concert with surveillance cameras to track walking patterns and give caretakers better information for diagnosis and treatment.

Wireless carts

Wireless carts allow the convenience of administering drugs, respiratory treatments, blood tests, cancer treatments, imaging services, and intake procedures on the spot wherever the patient is.

The carts typically come with supply caddies, various hookups for electronic equipment, tablet brackets, workspaces, and webcams for meetings and consultations.

Carts also allow nurses to record vitals immediately instead of running back and forth to a nurses station, decreasing the chance of human error, and possibly saving lives.

Automatic IV drips

IV drips that administer medications and pain relief can ensure that patients never miss a dose and get the right amount of medication. They also free up medical personnel to tend to other duties.

There are even companies building “empathetic” interfaces that help caregivers understand their patient’s emotions. This can be especially helpful for an elderly person whose ability to communicate is impaired.

A company called Affectiva has built a database of millions of face videos collected from various countries with an AI engine that recognizes emotional expressions. The invention is designed to predict—among other things—whether patients are experiencing pain so that caretakers can respond with treatment or relief.

Electronic healthcare databases

The sheer volume of healthcare data is mind-boggling. Not only is patient information input manually but also input automatically from wearables. Many ambitious healthcare initiatives aim to create a secure global database of healthcare information that can be accessed no matter where a person is in the world.

Some elderly people in senior care facilities are bedridden or have limited mobility. In these cases, being able to access healthcare information and conduct remote consultations with healthcare professionals is essential.

What’s the catch?

So, what does all this technology need to function optimally in a senior care environment? What infrastructure component efficiently connects workstations, printers, routers, modems, access points, and surveillance cameras—as well as the massive number of wearables, smart phones, and tablets tapping into the Wi-Fi? What equipment can provide the speed and power an increasingly complex network of healthcare gadgets needs?

The short answer? Switches.

EnGenius Technologies has a solid reputation in the senior care vertical (see case studies below) and stands ready to help senior care providers and IT directors lay the foundation for a powerful, scalable network for their facilities. Our state-of-the-art gigabit switches come with simple setup, hassle-free Cloud management, cost-saving Power-over-Ethernet, and multi-port scalability.

If you are interested in a network upgrade for your facility, let us know! We’ll get you set up.

Read our assisted living and nursing home case studies featuring EnGenius products:

Meadowood Nursing Center | Clearlake, CA

Case Study: 24-hour care facility wanted reliable Wi-Fi to replace its failed home router system – When it came to Wi-Fi, Meadowood Nursing Center had absolutely no data infrastructure. Their previous network consisted of home routers scattered throughout the building. For a 99-bed facility, the routers proved inadequate in providing fast, reliable Wi-Fi bandwidth to residents and staff.

Learn More >
Digital Technology to Provide High-Quality Care | Strongsville, OH

Case Study: Using an On-Premises Network Controller in Senior Living - Kemper House, a five-building, 55,000-square-foot memory care unit, provides care for 90 residents living in apartments at the facility.

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Golden Hill Nursing & Rehabilitation Center | Kingston, NY

Case Study: Nursing Facility Upgrades Wi-Fi & Patient Care - Independent Computer Maintenance (ICM) is a full-service IT managed service provider for small businesses located in New Jersey. Golden Hill Nursing and Rehabilitation Center, a 280-bed skilled nursing facility, hired ICM to upgrade the Wi-Fi network at its sizable facility.

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Brookdale Senior Living | 47 States Nationwide

Case Study: Addressing Life Safety Issues & Ensuring a Rapid Response - Brookdale Senior Living, Inc. is the leading operator of senior living communities throughout the United States with approximately 1,121 retirement facilities in 47 states and the ability to serve nearly 103,000 residents. Brookdale’s 82,000+ associates provide a wide variety of care services in independent and assisted living, and dementia-care communities and continuing care retirement centers.

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Westrock | Paola, KS

Case Study: Long-Range Phones Working with Nurse Call Systems - WestRock helps healthcare facilities improve quality of care to their patients through the distribution and installation of dynamic, cost-effective solutions such as patient lifts, nurse call systems, patient wandering/door access systems, bathing systems, and specialty seating.

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Cedar Hill Continuing Care Community | Vindsor, VT

Case Study: Long-Range Phones Crucial for Assisted Living - Cedar Hill Continuing Care Community is an award-winning senior living community. The Vermont campus includes: an independent- and assisted-living area with 40 apartments; a 39-bed skilled-nursing facility; and a 20-bed specialized memory care center. It also features community gathering areas such as a café, a greenhouse, activity spaces, and outdoor gardens. The abundance of space and extensive facilities, however, place significant demands on wireless phone connections.

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Sentara Healthcare | Hampton Roads, VA

Case Study: Cordless Business Telephone System - Headquartered in Norfolk, Virginia, Sentara Healthcare operates more than 100 sites of care including outpatient campuses, urgent care centers, advanced imaging centers, medical transport ambulances, home health and hospice services, Nightingale air ambulances, rehab and therapy centers, and nursing and assisted living centers.

Learn More >

Jul 28

Four Ways a Wi-Fi Planner Can Guarantee You a Perfect Network Upgrade

WiFi Planner

Don’t leave access point placement to chance. Let a Wi-Fi planner do all the hard work for you.

If you are planning to install or upgrade your business Wi-Fi, you should take advantage of Wi-Fi planners, which are predictive tools designed to place your access points where they will likely get the best Wi-Fi coverage.

Network installation companies often use Wi-Fi planners that apply algorithms using your floor plan and a number of other factors—wall materials and obstacles—to determine how many access points you need and where to place them.

There are four essential things a Wi-Fi planner can do to help make building a business network much easier.

1  Simulating Your Business Environment

You don’t want to play hit-and-miss with the placement of your network gear. That’s why it’s important to plan your network virtually before setting it up in reality.

Wi-Fi planners allow you to upload the floor plan of your business for analysis. You can then mark the dimensions of the building or property line and set the scale. Later, when you place access points throughout the floor plan, you’ll get an accurate picture of the range of each access point.

Figure 1: Sample floor plan populated into the EnGenius ezWiFi Planner.

Within the Wi-Fi planner, you can measure the dimensions of the building(s) and mark all walls, windows, and doors with the material they are made of. This is important since the density and thickness of a wall can hinder Wi-Fi signals. In addition, outdoor APs can be hindered by plants, trees, water fountains, and other outdoor fixtures. Often, in those cases, the APs simply need to be placed higher than the obstacles to achieve a clear line-of-sight connection.

Figure 2: EnGenius ezWiFi planner wall material options.

You will then select the Wi-Fi area, which can cover an entire building or extend into your outdoor area if you intend for your guests to be able to access internet anywhere on the grounds.

2  Auto-Placing Access Points

After marking your floor plan, you can select and place access points strategically throughout the building or property. But many Wi-Fi planners have a helpful wizard that will automatically place access points for you in the most likely optimal places. After the wizard has run its course, you can naturally rearrange, add, or subtract access points to see if it can improve coverage.

Note: Be sure to select Wave 2 access points since they are next generation wireless technology designed to fit any network design.

Check out our 24- and 48-port PoE+ switches, which provide powerful, low-cost connection for access points and all network devices.

Access points that operate in the 2.4 GHz band have longer range but transmit less data than those on the 5 GHz band. Which spectrum you use can determine how many access points you’ll need and where they should be placed.

3  Creating Heatmaps

Once access points have been added to your floor plan, the Wi-Fi planner will create a heatmap that illustrates the signal strength radiating from each access point.

Figure 3: The ezWiFi planner heatmap allows you to visualize the signal strength of each access point.
These access points have been assigned to the 5 GHz band, which means they will transmit more data but for shorter distances.

As mentioned before, the 2.4 GHz band carries less data for farther distances while the 5 GHz spectrum carries more data for shorter distances. Compare the 5 GHz deployment above with the 2.4 GHz deployment below.

Figure 4: These ECW220 access points have been deployed in the 2.4 GHz band giving them greater range.

You can also load Google Maps into the WiFi planner, find your property, and deploy outdoor access points with ease. You can select the type of access point and its location as well as the height of the access point as can be seen in the figure below:

Figure 5: Three outdoor access points are deployed on Google Maps where areas are already automatically scaled in the planner.

You can further fine-tune any deployment (indoor or outdoor) by clicking on individual access points and adjusting the transmit power, signal strength, and other settings.

4  Customizing Reports

After you have optimized your design, many Wi-Fi planners can generate instant, professional reports—ready for you to share with colleagues or business partners so that you can make intelligent decisions about what network deployment and upgrade options are best for you.

Ultimately, once your network has been installed and deployed, the network installation company will conduct a site survey to make sure all access points and other devices are working properly. This is the step that puts a Wi-Fi planner to the test.

One of the top Wi-Fi planners available today comes compliments of EnGenius Technologies, a multinational networking company known for delivering future-proof networking solutions for all businesses.

Contact us today if you are interested in learning more about our ezWiFi Planner as well as our suite of indoor and outdoor access points, switches, bridges, and wireless phone solutions. Our partners can get you started!

Jun 1

5 Tips for Building the Best Surveillance System for Your Business

Best Surveillance System for Your Business

Build a State-of-the-Art Wi-Fi Surveillance System to Prevent Crime and Safeguard Your Business

Like many business owners, you might be considering a replacement for your current video surveillance system or the installation of a brand new one.

It’s a wise choice.

According to recent national crime reports, surveillance systems can deter crime by more than 50 percent. Surveillance systems provide not only 24/7 monitoring but also comfort and security for your staff and guests. They can also provide evidence to protect you and your property from liability, vandals, and theft.

In addition, the speed with which surveillance technology has advanced has made security systems much more efficient and affordable for business owners. Keep in mind, there is no one-size-fits-all solution for every business. But, if you are ready to upgrade your surveillance system or build a new one from scratch, here are the top five things you need to consider to do it right.

Choose a Good Camera

To select the right camera for your surveillance system, you must consider what features are most important to you and what you can afford.

  1. ResolutionIn the realm of security, you will likely choose a camera with 1080p or 4K resolution. 1080p is considered high definition (HD) and is usually the camera of choice for small and medium-sized businesses that might need to monitor a storefront or small property. 4K is considered ultra-high definition and is used by enterprise-level businesses that typically have the incentive and budget for 4K cameras. They are best if you need, for example, one camera to monitor a large parking lot and capture facial details and license plates with high precision.
  2. Web accessIf you want to see what is happening as it happens, you’ll need an IP (internet protocol) camera that allows you to see your property from anywhere using a laptop or smartphone. IP cameras work with NVRs (network video recorders) to process and store your footage for later retrieval.
  3. Night VisionNight vision is a must if you need to monitor your property overnight. If an area of your property is pitch black, you’ll need a camera with a 0 “lux” rating. (Lux is a unit of measurement for illumination.) For starlit areas, you’ll likely need a camera with a 0.001 lux rating. If you have streetlights, 0.01 will likely do.
  4. Monitoring rangeFor small areas like a doorway or hallway, a fixed camera is fine. But, if you have distant, expanded areas, you will want a PTZ camera—one that pans, tilts, and zooms. These features come in especially handy when you’re monitoring in real time and need to see people or objects more closely.
  5. WeatherproofingFor outdoor cameras and access points, you’ll typically want a device with an IP (ingress protection) rating of 66 or 67. You will usually find ratings from IP55 to IP68 for outdoor access points. However, cameras with a rating of 66 or 67 have pretty good airtight protection against dust and dirt as well as resistance to rain and moisture. A camera with a rating of IP65 could work almost as well but is better placed under a shelter to minimize exposure to rain.

Create a Separate Network for Your Security System

When installing an IP camera surveillance system, you will need to consider your site’s available bandwidth. Ideally, you will want to put your security system on a separate VLAN (virtual network) than your regular staff and guest networks to divide up the amount of bandwidth used by each and keep data safe from prying eyes.

As mentioned before, be aware that your higher resolution IP camera (4K) will be more expensive and provide sharper detail. Thus, it will need more bandwidth than your lower-resolution IP camera (1080p).

Separate VLANs prevent users on one VLAN from communicating with or accessing the devices of anyone on another VLAN. Just as you don’t want guests to access your business network, you don’t want general staff or guests to be able to access your surveillance network.

Use Power-over-Ethernet Switches

Unless you have only one camera and one access point at a location, you will generally need to install a Power-over-Ethernet (PoE) switch at each surveillance location. A PoE switch can have 8-48 ports, allowing you to power up multiple devices and deliver data through the Ethernet cable that connects the devices to the switch. For the purposes of a surveillance camera setup, an 8-port switch will usually do. Evaluate your situation to see what is right for you.

Power-over-Ethernet (PoE) is the latest in switch technology, allowing devices to run data and power through the same cable. And as part of a wireless network, PoE switches can save you a lot of money.

Connect Cameras and Access Points with a Wireless Bridge

Naturally, you will need power cables run to each surveillance camera and access point. However, you don’t need to run expensive Ethernet cable too if you create a wireless bridge.

A wireless bridge is a point-to-point link that connects two devices wirelessly so they can communicate with one another. Wireless bridges are located across the surveillance property and are wired to another device such as a network switch, IP camera, router, or access point.

Wireless bridges are also superior to wireless “repeaters” or “range extenders” because the signal from the latter two devices is cut in half every time it repeats. Instead of repeating the signal, wireless bridges carry the signal to a designated location, avoiding major speed loss and freeing up access points to do what they do best—send and receive data to and from client devices.

Use the Most Advanced Security Protocols

Use only hardware and utility software that adheres to network industry security standards and accepted network security protocols such as WPA2-Enterprise (the gold standard for wireless network security) used in conjunction with “802.1X for RADIUS” for user authentication.

Wireless standards and protocols protect and encrypt data as it moves across the network ensuring your sensitive business and guest information stays protected. Having the latest protocols ensures your business network will have the highest protection available, which is of utmost importance where surveillance networks are concerned.

Remember, every business is different, so it’s important to get professional advice about what the best surveillance options are for you. Nonetheless, the tips and common network terminology we’ve shared here are certainly a good place to start.

Apr 12

Big Networks, No Problem! How to Tackle Heavy Network Traffic with VLAN Pooling

Stadiums, universities, and auditoriums are filled with huge crowds of people with various devices—laptops, desktops, tablets, and smartphones—trying to connect to your network. Even when the environment is large and the devices are many, users want a network that allows them to roam freely within the environment without losing speed or dropping connection.

What’s the Problem?

Hundreds, even thousands, of devices trying to access a network at the same time can clog servers. Imagine the first day of classes at a large university, where students and faculty are trying to connect to the campus network. The network DHCP (dynamic host configuration protocol) server must continually assign each new device an IP address, even as the already-connected devices pass traffic. If 6,000 people are trying to connect to the network at the same time, network speed will slow to a crawl.

Figure 1: The DHCP process for connecting client devices to a network through the server.

As can be seen in the illustration above, there are four initial steps to connect to a network: The client device automatically lets the server know it wants to connect (DHCP discover), the server offers the device an IP address (DHCP offer), the client device accepts (DHCP request), and the server configures the device and grants access to the network (DHCP pack).

With 6,000 users pinging a server at least four times for a grand total of 24,000 data packs zipping back and forth, you can see how network traffic can stagnate.

What’s the Solution?

VLAN pooling, which is set up by the network engineer, breaks a single network into separate virtual networks (VLANs) to reduce traffic. We could take our imaginary campus network and split it, for example, into four virtual networks with 1,500 users each. There are two key benefits: Not only can each user access and navigate the network faster, but they can also wander between buildings and still maintain a connection with their original VLAN and IP address. Namely, since users are kept on the same VLAN with the same IP address, roaming and the user experience are greatly improved. Likewise, subnets—slightly different from VLANs—use “Layer-3” technology when clients roam between subnets so that devices don’t lose IP address and session connections.

Let’s break this into a smaller example. As you can see in the diagram below, the router at the top is connected to two switches that are connected to access points (APs) in two different campus buildings. The access points will assign a VLAN to a device from a pool of configured VLANs.

Suppose a student’s laptop connects wirelessly to an access point broadcasting the “Students” network which is on VLAN 35 in Building 1 and is assigned an IP address. In that case, they can carry the laptop to Building 2 roaming to the secondary access point without losing connection and still assigned to the same VLAN 35 thus keeping the same IP address.

Figure 2: Wireless network with VLAN pooling.

Based on a device MAC address and the number of VLANs in a pool, a “hash” algorithm will generate a super long string of letters and numbers assigning that device to a specific VLAN. No matter where that client goes, the VLAN will follow.

FUN FACT: A hash algorithm is like a blender that turns separate ingredients (MAC address, number of VLANs, etc.) into a frothy milkshake (hash code) that bears no resemblance to the original ingredients and can’t be undone! Hence, it’s very secure.

Under normal circumstances, ALL students would be assigned to the same student SSID and the same single VLAN across the whole campus network so that students would have access to their own resources separate from the faculty SSID. However, VLAN pooling offers a single exclusive SSID for students and assigns their devices to different VLANs resulting in lower network traffic.

Network Devices Understand What’s Going On

Each user device is assigned randomly to a VLAN from a pool of VLANs on the same wired network. Wired networks, switches, and routers recognize VLAN tags and will restrict DHCP broadcasts only to the VLAN to which the client device is assigned. Likewise, each network access point will remember which VLAN each user belongs to and maintain the connection.

Broadcast/Multicast (BCMC) Optimization

While VLAN pooling makes more efficient use of network bandwidth and decreases the chance of network overload, it isn’t guaranteed to prevent it. To make sure your network isn’t flooded with DHCP and similar requests, you can activate an advanced network management feature called broadcast/multicast (BCMC) optimization.

Are you interested in learning more about EnGenius Cloud?

Broadcast flooding, or broadcast “storms,” as they are called, occur when broadcast or multicast packets flood the network, slowing it down and degrading performance. BCMC optimization allows you to restrict unnecessary data packets from flooding your wired and wireless networks, cleaning up the clutter, and smoothing network traffic.

Specifically, BCMC optimization measures broadcast activity in one-second intervals and compares those measurements against a pre-configured threshold. If the threshold is reached, additional broadcast activity is suppressed until the interval is over.

The diagram below illustrates the VLAN pooling and BCMC optimization (suppression) features in the EnGenius Cloud interface.

Figure 3: EnGenius Cloud – VLAN Pooling


To sum up, dynamic client VLAN pooling means every time the client device connects to the network, it is assigned to the same VLAN and retains the same IP address as it roams to other access points. It reduces network traffic by eliminating the need for the device to connect to the network repeatedly.

Similarly, BCMC optimization (suppression) suppresses wired and wireless broadcasts on client VLANs as needed when traffic extends beyond the configured threshold. Both technologies can work together to significantly mitigate the heavy traffic that often plagues massive networks with numerous users.

Mar 9

MyPSK: A Network Access Solution for Universities, Multi-Tenant Dwellings, and Large Corporations


Let’s start with the basics.

When you sign up for internet service with an internet service provider (ISP), you are given a router, a default network name, and a default password. You can then personalize your home network’s name to something like “SmithFamilyWiFi” and set a strong password.

Then, all anyone needs is the password to connect to your home network—done deal. Ideally, you’ll share the password only with family and close friends who visit from time to time.

The same thing is true for small and mid-size companies. While you might set up separate staff and guest networks, you’ll generally use a universal password for each network. You can change the password whenever you need to, but it will still be the same password for users on either network.

What is the problem?

Things get much more complicated when you want to set up Wi-Fi for a large university campus, multi-tenant apartment complex, or large corporation. In these cases, you could have hundreds even thousands of users who will frequently come and go. Students leave for the summer or graduate, tenants move out, other tenants move in, employees quit, and new workers are hired.

To have ONE password for everyone is risky. Students, tenants, and employees can potentially share that password with unauthorized users. Then you run the risk of a network meltdown. You also make your network far less secure.

You could establish unique passwords for each user, but the task is too labor-intensive to be practical. Besides, no company wants their IT staff bogged down doing something manually that can easily be handled automatically.

Additionally, some managers might attempt to set up multiple networks (SSIDs) to allocate resources and make user groups more manageable. The problem is that once users wander outside the range of their SSID, they can lose connection with resources like printers or lose connection with the network altogether. Ideally, you want your users to be able to access the network no matter where they are on the property.

What is the solution?

EnGenius Technologies provides a service called MyPSK, which automatically assigns a personalized password to each client on a network. Everyone gets a unique password for their own personal use. With MyPSK, you can create up to 500 unique passwords for each network (SSID). If you have more than 500 users, you can create another SSID to handle the next set of users up to 1,000, and so on.

Figure 1: MyPSK security option interface

MyPSK allows you to create up to 500 pre-shared keys (PSKs) for groups of users who you can then assign to any one of several VLANs (virtual networks), which will further allow them access to a specific set of resources like printers, databases, and collaboration groups.

There are three critical benefits to having a personalized password or PSK (pre-shared key):

Lower Costs

First, you will enjoy significantly reduced IT administration costs. MyPSK can assign passwords automatically, configuring and autogenerating up to 50 PSKs at a time up to 500 per network SSID.

Figure 2: User interface through which you can select a VLAN and establish an expiration date.

Expiration Dates

Second, you can establish a start date and expiration date for the PSKs.

For example, you can allow students to access the campus network a week before classes start until a week after the semester ends. You can allow tenants to access the apartment complex network when they move in until their lease expires. For employees, you can set a start date but no expiration date.

It’s up to you.

Resource Allocation

Third, you can subdivide your network into smaller virtual networks (VLANs) and allocate bandwidth and resources to each of these smaller networks as you wish.

For example, a university campus has several groups of users: students, faculty, staff, and so on. Each group can be given access to the amount of bandwidth and the number of resources it needs.

Services often include internet access, email, cloud services (Google docs, MS Office 365), streaming services, video conferencing, library materials, databases, security cameras, etc. Setting up separate virtual networks allows you to provide precisely the resources each group needs while keeping each group locked out of the other networks, thus increasing security.

In multi-tenant environments, you can create virtual networks according to building number, user group (staff, tenant, guest), or location (lobby, tennis courts, swimming pool). You can then allocate bandwidth according to what each group needs. Again, creating separate networks keeps each group’s information separate and secure.

Figure 3: Example of multiple VLANs (virtual local area networks) created under one apartment complex SSID.

In office environments, you can create virtual networks according to department: accounting, tech support, sales, shipping, customer service, security, guests, and so on. Also, MyPSK can be used to provide group resources, such as printers and databases, allowing access to users of that group alone. An added benefit of MyPSK is less congestion as broadcast traffic is also limited to each group.

How Secure Is It?

In addition to ease of use, MyPSK is substantially more secure and provides greater encryption than universal passwords for networks with hundreds, even thousands, of users.

Based on what’s called a “passphrase” and the network name (SSID), MyPSK generates a string of 64 hexadecimal digits—a super long mix of letters and numbers—to form a unique encryption key for each user on the wireless network. The extra layer of protection and uniqueness of the key enhance the overall security of your network.

What Are You Waiting For?

MyPSK saves time and money in setting up passwords for users on massive networks, increases security by establishing a unique password for each user, and increases efficiency by allocating bandwidth and resources at just the right level for each user.

Are you interested in learning more about EnGenius Cloud? Let us know what we can do to maximize your network using MyPSK.

Mar 1

DuraFon: The Choice of Grocers Nationwide

grocery communications

The Leading Industrial Voice Provider Reveals the Secret Behind Its Powerful Handsets

Reliable and effective communication is essential, but the grocery industry really put it to the test during these recent months of lockdowns and social distancing. Industrial voice communications have always provided both phone and two-way radio communication needed across the grocery floor, parking lot, and loading dock. The question is, what makes up the best voice solution—especially now—for these types of demanding environments?

Doug Hayter, senior product marketing manager of EnGenius voice communications, revealed what makes the DuraFon SIP system one of the best solutions for grocery chains across America.

“One of our key vertical markets for the industrial voice category is the grocery industry,” says Hayter. “Numerous grocery store chains throughout North America are using DuraFon industrial voice systems today and have insisted upon DuraFon for years because of its long-range phone and two-way radio coverage and durability.”

Hayter shares the four main reasons why.

Uses 900 MHz Spectrum, Not Wi-Fi, for Bandwidth

First, many of today’s grocery store Wi-Fi networks have overwhelming demands placed on available Wi-Fi bandwidth by everything from barcode scanners, cell phones, security cameras, temperature, and moisture sensors to other IoT devices within the store.

“Adding voice communication to the Wi-Fi network may result in poor Wi-Fi across all devices. This problem has increased demand for wireless voice communication that doesn’t use Wi-Fi 2.4 or 5 GHz frequencies,” Hayter stated. “The DuraFon SIP voice system functions on the 900 MHz spectrum; therefore, it does not add to Wi-Fi bandwidth demands and prevents device interference.”

Efficient Coverage with Minimal Costs

Second, given the size of many of today’s grocery stores and superstores, coverage becomes exceptionally challenging. This is true not only for in-store coverage but also for loading docks and parking lots where workers handle curbside pickup, customer queues, and cart collection.

According to Hayter, lower frequencies like 900 MHz have a longer wavelength and, with DuraFon’s higher output power, results in more efficient coverage while reducing the required infrastructure and associated costs. As a result, industrial voice communications can cover these environments, where Wi-Fi and DECT-based devices would fall short.

Flexible, Independent System

Third, in the grocery industry, it is essential to have flexibility and redundancy with voice communications. Good systems will allow for making and receiving phone calls and broadcasting messages to groups or sending a private intercom to an individual.

Also, voice communication should not be lost just because the power goes out or the IT or phone network goes down.

“This flexibility makes it possible for management to direct staff to where the need is and for staff to share information throughout the store,” says Hayter.

Durable, Drop-Tested Handsets

Fourth, not all voice equipment can survive such demanding environments like grocery stores and warehouses. But DuraFon can sure take a beating.

“The DuraFon SIP handset is dropped from six feet, at nine different angles over 50 times onto concrete floors as part of the durability testing,” says Hayter. “Not only are DuraFon handsets covered by a factory, one-year, limited warranty, but they are generally repairable for up to five years from manufacture.”

It turns out the EnGenius DuraFon line has remained the leader in the industrial voice category for over fifteen years. Their systems have been the choice of leading grocery and retail stores, assisted living facilities, warehouses, hotels, and other demanding environments.

Learn More >

Jan 28

10 Best Practices for Upgrading Your Campus Wi-Fi

Upgrading Your Campus Wi-Fi

Get Complete Campus Outdoor Wi-Fi Coverage for Your Students

The pandemic has underscored the digital divide between students who have Wi-Fi access and those who do not. Schools have stepped up by lending laptops to students and installing better campus Wi-Fi so students can learn remotely from the school parking lot or campus grounds.

Even as the current crisis resolves, the need for strong, reliable internet access will remain for many students. If your school is ready to upgrade, here are ten things you need to know.

1 Have a professional do a site survey.

A professional will examine the materials used for internal and external walls, the types of ceilings and roofs, the number of buildings, the number of stories per building, the parking lot, and campus grounds to build a sufficient network layout. From there, you can determine the number and location of each indoor and outdoor access point for maximum coverage.

2 Get the right number of access points.

Too many access points will cause interference. Not enough will cause dead zones. You want your students, staff, and faculty to have adequate coverage no matter where they are on campus. Access points must be powerful enough to provide complete Wi-Fi coverage and offer enough bandwidth to handle multiple devices without compromising quality. Design around your weakest wireless client—typically a smartphone. Smartphones have small antennas and low output radios. You will need strong, well-placed access points to keep them connected.

3 Use the latest wireless technology.

Right now, that means 802.11ax or “Wi-Fi 6” as it is more commonly known. In addition to the increase in speeds, the biggest benefit of using 11ax technology is its ability to handle the high-density requirements driven by the growing number of mobile devices in schools. That number will only grow larger.

4 Future proof for the next five years.

Upgrading school Wi-Fi networks from older, slower technology provides a future-proofing level that won’t need to be upgraded again for another five years, maximizing your E-Rate funds. To save even more money, consider a company like EnGenius Technologies that provides license-free cloud management.

5 Use a managed onsite or cloud-based WLAN.

A managed WLAN provides visibility and awareness of the network. Using networking hardware that supports management capabilities is essential. Access points, switches and controllers that are manageable provide network visibility for monitoring network traffic, applying security and access policies across the network, troubleshooting, and updating firmware.

6 Look for WLAN management that can scale.

The scalability of a WLAN management system also provides a future-proof way to manage and expand your network as you choose. Look for a system that allows you to manage the network onsite and/or remotely, either through a cloud-based service or remote access. This gives you the flexibility to decide who will handle this important task and whether they can do it from campus or a central location such as from the district office or through a managed service provider.

7 Make sure it’s easy to deploy & configure.

With the abundance of wireless and network management tools available, it’s important to select a vendor application that’s easy to deploy and configure. Network management can be complex, so choose an intuitive solution with a relatively low learning curve, yet one that’s robust enough to meet the needs of a growing network.

8 Secure & control network access.

Protect and block school assets and sensitive student information located on the network from unauthorized access while allowing students and teachers to connect with the resources they need.

9 Utilize Networking Industry Standards & Protocols.

Use hardware and management software that adheres to industry security standards and accepted network security protocols such as Wi-Fi Protected Access Encryption (WPA2-PSK at minimum or WPA3-Enterprise) and 802.1X with RADIUS for user authentication. Wireless standards and protocols protect and encrypt data as it moves across the network.

10  Segment Network Access.

Establish a secure network segment that blocks access to administrative computers and servers while allowing teachers to collaborate and students to study. Create separate, secure virtual network segments, and assign them to single or multiple access points while regulating network bandwidth and isolating student devices to keep them secure from other student devices on the network.

The most efficient way to increase security is to use a PSK (pre-shared key) to provide every client a unique passphrase under the same Wi-Fi name. A per-user VLAN (virtual local area network) allows for one Wi-Fi name and multiple users assigned to different VLANs.

Consider EnGenius for all your Wi-Fi needs.

For your K-12 students who lack access to fast, reliable internet, EnGenius provides full campus coverage Wi-Fi. Learn more about our advanced access point solution and keep your students connected and learning. See How >

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Jan 6

Wi-Fi 6E: How the Unlicensed 6 GHz Spectrum Will Drive Innovation


It’s been a long time coming, but this year will see Wi-Fi unleashed in an unprecedented way.

The uptick came after the FCC opened channels in the 6 GHz spectrum back in April 2020. The 6E chipsets sold by tech giants like Qualcomm, Intel, and Broadcom are paving the way for many companies to begin releasing their own 6E devices later this year.

Wi-Fi 6E will capitalize on and add to the already vast benefits of Wi-Fi 6: massive 160 MHz channels, support for billions of devices, energy-saving features, substantial increases in data rates with 1024-QAM, faster beamforming signals, and orthogonal frequency division multiple access (OFDMA) to relieve network congestion.

The 6 GHz spectrum is a treasure trove of free, unlicensed channels to expand current Wi-Fi real estate.

A Comparison of Wi-Fi Spectrums: via Broadcom

Wi-Fi 6E promises to be not only a game-changer with consumer and business networks but the pathway for phenomenal innovations in virtual reality, IoT, robotics, and smart city Wi-Fi.

Virtual Reality

Virtual reality (VR) has applications across a wide variety of fields—gaming, military, sports, medicine, surgery, education, and travel. The 6 GHz realm offers room for these industries to grow.

The sheer volume of VR media is expected to reach roughly 230 billion gigabytes by 2021. VR files are enormous, requiring 10-20 times the storage space of regular HD video files. Moreover, user interaction data changes can generate up to one terabyte of data per hour.

While file size is one thing, the transmission of those files is quite another.

Wi-Fi 6E offers more uniform data rates, ultra-low latency, and lower cost-per-bit. Seven of the additional non-overlapping 160MHz channels in 6E will significantly increase throughput and proficiently handle emerging 4k and 8k VR displays.


The explosion of IoT is expected to top 4.1 billion connections and $1.6 trillion in sales over the next 4-5 years.

Sensors will be embedded in virtually everything, scaling down data rates, power, and mobility as well as providing lean, low-cost connectivity solutions. Since higher frequencies can’t travel long distances or penetrate walls like lower frequencies can, service providers and city governments will have to build the long-promised 5G smart grid with towers and access points placed closer together to receive signals and navigate obstacles.

This will cost money.

In the short term, companies will most likely start with 6E enterprise IoT—data-heavy smartboards, VR training devices, 4-8k video, calibration-sensitive medical monitors, and remote surgery devices.

In the long term, we can expect consumer IoT devices like 6E smartphones and tablets to enter the market gradually as enterprise IoT development works out the kinks and makes 6E worth the price tag.


Modern robotics has many practical applications like autonomous vehicles, smart home appliances, factory automation, self-repairing machines, and surgical robotics. Many robotics systems are built and tested virtually in the Cloud to verify and validate the robustness of the software.

Robotic-assisted surgery is a field of particular interest and great promise. Latency problems made it impossible until 5 GHz reduced lag to mere milliseconds.

Today, two percent of surgeries worldwide are performed using robotics. As that number grows, the need for stronger, low-latency Wi-Fi will become essential, especially when those surgeries are done remotely.

The technology is in its infancy, but robotics is set to revolutionize the world of automation, manufacturing, and healthcare. Wi-Fi 6E will be its playground.

Smart City Wi-Fi

Large venues like stadiums, arenas, conference centers, and hotels already face significant challenges providing consistent Wi-Fi as users and devices increase exponentially. Likewise, as smart cities expand, they will need seamless, uninterrupted Wi-Fi to provide transportation, energy, security, water, and waste disposal services to city residents.

Singapore, London, New York, Hong Kong, and Amsterdam are just some of the cities to watch as smart-city Wi-Fi spills into the 6 GHz realm.

The core networks in smart cities reserve bandwidth for critical functions. Wi-Fi 6E can help mitigate the channel diversity and reuse problems plaguing 5 GHz, offering more noticeable gains in multi-device conditions.

More importantly, 6 GHz channels are free of interference and overlap, reducing congestion and improving performance for the growing number of users and devices in heavily populated environments.

The Evolution of Wi-Fi 6E

Experts predict as many as 500 million Wi-Fi 6E compatible laptops and mobile devices will spill onto the market in the next three years. Consumers and business owners brave enough to upgrade will experience some of the fastest, most reliable Wi-Fi yet. And so many industries curtailed by the limitations of Wi-Fi 5 are being set free to achieve breathtaking innovations.

As an industry leader for more than 20 years, EnGenius Technologies will have its own suite of 6E products in the works for this coming year. So, stay tuned. It’s gearing up to be an excellent year for wireless.

Please contact me when EnGenius Wi-Fi 6E products become available.

Jul 24

Battle of the Wi-Fi 6 Access Points: EnGenius beats other leading enterprise solutions in speed and performance

WiFi 6 Review

In a recent comparison, Network World put EnGenius Technologies to the test against other leading enterprise solution companies—Extreme, Cisco, and Meraki—to find out whose wireless Wi-Fi 6 access points delivered the best throughput speed.

When the dust cleared, the EnGenius EWS377AP access point (AP) emerged the clear winner with both the fastest average throughput and the fastest maximum throughput numbers with Wi-Fi 6 clients and their Wi-Fi 5 predecessors.

Click to read the Network World article in full.


On Wi-Fi 5 clients, the EnGenius AP outperformed the second-best Extreme AP in average throughput with the Galaxy S5 client, clocking a throughput of 498.5 Mbps against Extreme’s 485.45 Mbps.

When paired with the Wi-Fi 5 TP-Link adapter client, EnGenius AP and the Galaxy S5 phone were tied at 498.5 Mbps.

EnGenius also beat out the competition on Wi-Fi 6 clients, with a record high 929.37 Mbps score earned in the linkup between the EnGenius AP and the iPhone 11 client.

As more and more businesses upgrade to the greater strength, speed, and efficiency of Wi-Fi 6, they need to know that new products, like access points, are compatible with any Wi-Fi 5 devices that might still be part of the network.


Since the APs of each company support both Wi-Fi 5 and Wi-Fi 6, Network World tested them against two Wi-Fi 5 and two Wi-Fi 6 clients, recording the average throughput and peak throughput during one-minute tests.

Specifically, the EnGenius EWS377AP was matched up against the Extreme AP-650, the Cisco Catalyst C9115, and the Meraki MR55. Each AP was paired with Wi-Fi 5 clients, TP-Link AC600 USB adapter and Galaxy S5 phone. Each AP was further paired with Wi-Fi 6 clients, Ubit AX200 PCI adapter and Apple iPhone 11.

The results give a sense of the performance boost users can expect by upgrading to Wi-Fi 6. However, the Wi-Fi 5 testing is equally important because some Wi-Fi 5 clients will be used for some time even after users upgrade to Wi-Fi 6 APs.

Among the features compared were the multi-user OFDMA, WPA3 security protocol, and the multi-user, multi-input/multi-output (MU-MIMO) streams at 2.4 and 5GHz.

See how the EnGenius EWS377AP matched up against these and more features of the other Wi-Fi 6 APs in the chart below:


All EnGenius access points can be managed using either the license-free EnGenius Cloud or the EnSky on-premises network management solution. Some companies take the best of both worlds and create a hybrid management solution as well.

Visit to learn more about EnGenius’ line of high-performance wireless networking APs, including the tested EWS377AP (on-premises management) and its twin, the ECW230 AP (cloud management).

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Jun 26

Six Ways Our State-of-the-Art Switch Can Deliver the Strength and Reliability Your Network Needs

switch blog office

As network administrator, you dream of building a strong, seamless network that can handle a mountain of data smoothly and efficiently while making maintenance and updates a breeze.

One key component in achieving a solid network is a strong, dependable network switch, connecting every device imaginable—workstations, printers, routers, modems, access points, surveillance cameras, and so on—in a harmonious weave of efficiency and cooperation.

As the most trusted leader in wireless tech, EnGenius stands at the forefront of cutting-edge advances in switch technology demonstrated by a superior line of virtual zero-touch control switches.

EnGenius switches are designed with the workplace in mind. Each switch is flexible, seamless, secure, and easy to deploy.

What does EnGenius switch technology enable you to do?

1. Get your network up and running in no time.

EnGenius switches can be deployed in minutes with its simple on-boarding, configuring, and updating process using a license-free cloud management system.

The EnGenius Cloud management app allow you to easily scan and assign switches—first to your organization, then to your network—after which your devices will be automatically registered and configured. Afterwards, you can fine-tune configurations however you like on the switch detail page.

Done and done.

2. Manage and troubleshoot your network from anywhere in the world.

EnGenius’ virtual zero-touch control switches give you access to your network any place, any time. With the EnGenius Cloud platform or mobile app, you can instantly monitor, troubleshoot, and fix any network problems on-site or remotely.

There’s a lot at stake. Experts estimate that businesses lose an astonishing 700+ billion dollars every year because of network failure.

Every second counts.

EnGenius Cloud saves you valuable time by providing an intuitive interface and topology view that allow you to monitor the health of your network and deliver remedies fast.

Let’s take a closer look.

The EnGenius Cloud interface includes a list of your switches with an expanded view option. You can see all network switches on one screen, delivering loads of information on each switch and its relationship to all other switches and devices in the network. For example, you can see how many ports are open, how much of your Power-over-Ethernet (PoE) budget each device is using, and what virtual networks are configured on which switch.

The interface also includes a visually rich topology view, giving you a host of valuable information about the layout of your entire network. Clicking on any portion of the network map allows you to access even more granular information like connection features, port and device location, speed, and PoE budget allocation per device. Clicking on any device takes you straight to that device’s detail page.

You’re a pilot in the cockpit of your own high-speed network.

3. Experience lightning fast data speeds to help you get the job done.

EnGenius switches enhance network speed and performance by carefully controlling the amount of bandwidth speed that devices such as access points need—right at the port itself. By providing just the right amount of speed needed in areas where bandwidth requirements fluctuate (e.g. conference rooms, lobbies), EnGenius switches accelerate overall network performance and efficiency.

EnGenius switches also operate at speeds of 1 Gbps to 2.5 Gbps—more than capable of keeping up with the tough demands of newer and faster devices.

4. Discover switch technology that adapts to your expanding business vision.

If you are dreaming big, you can choose from EnGenius’ suite of 8- to 48-port switches in gigabit or multi-gig configurations depending on your business vision. An unlimited number of switch units can be connected and managed using our EnGenius Cloud platform, providing deep-dive analytics and custom alerts through your smart phone app.

EnGenius switches are designed to expand seamlessly with the growth of your company, provide the network capacity you need, and save you a truckload of money in the process.

5. Avoid the high cost of installing additional power cables and outlets.

EnGenius switches use proven Power-over-Ethernet (PoE) technology that delivers electrical power (up to 740 watts) through easy-to-connect Ethernet cables instead of standard power lines.

How does this help you?

PoE makes the exorbitant cost of installing additional power cables and outlets unnecessary. Some devices, such as surveillance cameras, are tricky to install since they typically need to be placed in remote areas of a building—often far from standard power sources.

PoE helps you avoid all that.

Furthermore, PoE provides superior, stable connection, and protects against deadly power surges.

6. Secure your business operations and sensitive data with the most advanced security protocols.

Security is crucial in an age when billions of ubiquitous wireless devices on cloud networks are in frequent danger of being compromised.

EnGenius Cloud uses multiple layers of security to keep your network safe—two-factor authentication, non-sequential serial numbers, and MAC address verification that ensures only authorized cloud devices are on your network.

Once devices are authenticated, a secure tunnel is established between the device and the cloud management system with a unique certificate that encrypts transmissions.

That’s about as airtight as you can get.

The Choice is Yours

Now that you know what EnGenius switch technology has to offer, what will you do next?

Remember, we at EnGenius Technologies are committed to helping you build the kind of network that delivers reliable, fast, secure service using world-class switch technology. Check out our suite of virtual zero-touch control switches for more details.

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Mar 4

SkyKey Makes Securely Setting Up and Managing Wi-Fi Networks Easy

network controller

The EnGenius SkyKey appliance makes deploying, managing, troubleshooting, and scaling your small to mid-size business Wi-Fi network easy.

As your business grows, so will the demands on your network. More people, more offices, more customers all mean more data – and more demands for access. One of the networking areas showing the most growth is Wi-Fi deployments. Wi-Fi markets are projected to reach 15.6 billion in sales by 2022, driven by an increase in BYOD polices and the need to support connected devices and the Internet of Things (IoT).

Wi-Fi 6 Changes Everything

The introduction of Wi-Fi 6 in 2019 is a huge event for networking. It promises to support the ever-increasing number of connected devices at faster speeds with more reliable connections. This means that more people will expect to be connected all the time with an excellent experience.

This means that you must be sure that your Wi-Fi network can scale to meet these new connectivity and performance demands. Your Wi-Fi deployment may need to be expanded or, at the very least, upgraded to meet new standards. As your Wi-Fi network grows with your business, you may want to expand deployment and management functionality to reach larger areas and other sites. As your on-premises devices and services grow, you may need a solution that can manage the entire network remotely.

Deploying, expanding, or upgrading a Wi-Fi deployment can be complicated – especially with the need to manage and troubleshoot the Wi-Fi network. Fortunately, EnGenius has an excellent solution to speed up and simplify Wi-Fi network deployment and management: EnGenius SkyKey.

EnGenius SkyKey Reduces Wi-Fi Complexity

EnGenius SkyKey – a device smaller than the average smartphone – removes the need for the dedicated full workstation or server usually required for managing a fully on-premises wireless network. Equipped with user-friendly software, the plug-and-play device prevents IT professionals from spending hours going through a challenging installation or maintenance. With SkyKey, you can simply attach an access point (AP) to a switch, the switch to SkyKey, and you can then immediately begin controlling Wi-Fi access using the user-friendly web browser interface.

SkyKey acts as an integrated computer equipped with built-in sophisticated network management software and powerful state-of-the-art hardware. SkyKey is powered by simply plugging it in to any 802.3af/at Power Over Ethernet (PoE) switch, or by using DC12V power.

With SkyKey, you can manage your Wi-Fi network on-premises or remotely via a cloud service. This grants admins full control over the managed network of choice. The device includes integrated and sturdy magnet strips so that IT professionals can attach it to any metal surface – saving valuable office space.

SkyKey can easily be added to manage EnGenius Wireless Access Points and Switches from both remote and local sites. IT managers or administrators at small and medium businesses can use SkyKey to manage access points and switches quickly and easily.

SkyKey’s intuitive interface securely provides efficient device management, cloud accessibility that allows cloud management of multiple SkyKey’s from a single portal, and visibility without requiring a dedicated server, and provides:

IT administrators can choose cloud or direct on-premises network management. This gives them full control over the managed network. SkyKey also allows administrators to use a combination of both methods to create the most efficient process for their company.

With its compact size and magnetic backing, SkyKey easily fits into small spaces and stays securely attached to a metal surface (like a switch or switch rack).

SkyKey provides a single place to view the status and analytics of each device. You can perform administrative tasks for both wired and wireless devices.

There is no complex installation or integration. SkyKey is simply plug and play.

Since SkyKey is installed at each deployment site, the device offers an always on, secure single sign-on service.

EnGenius Wi-Fi Solutions Help Businesses Get Wi-Fi Right

SkyKey is one component of EnGenius’ Wi-Fi solutions package. Whether you are a small, medium, or enterprise-class business, EnGenius solutions can help you plan, deploy, manage, and troubleshoot any sized Wi-Fi network.

SkyKey is one component of EnSky’s suite of tools that help deploy managed Wi-Fi with existing on-site network or by building customized networks from scratch.

Learn more about the EnGenius SkyKey

See the SkyKey Case Study

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Feb 14

New Multi-Gig Switches Support Wi-Fi 6 Speeds and Revive Enterprise Network Infrastructure

multi-gig switch

In order to get the maximum benefit from Wi-Fi 6 deployments and your network in general, you’re going to need faster port speeds. EnGenius multi-gig Power over Ethernet (PoE) switches have you covered.

The recent release of the Wi-Fi 6 standard means that users are expecting a better network experience. High-Performing access points (AP) support faster speeds – up-to 3.6 Gbps – and hundreds of concurrent users. They can connect to network switches at 2.5 Gbps.

With the rapid adoption of Wi-Fi 6 and the availability of compatible devices, it’s very likely that your enterprise will implement the latest Wi-Fi standard soon. Your CAT5e and CAT6 cables can support it, but what about your network closet?

Do your network switches have the needed speed and power to meet user expectations?

Wi-Fi 6 (and the Supporting Network) Requires More Speed

Many of the switches in your networking closet only support 1G speeds. Wi-Fi 6 runs considerably faster. The latest 802.11ax access points provide speeds up to of up to 3.6Gbps. Users on these APs can take advantage of the higher speeds and throughput to run traffic-intensive apps and services – if the underlying infrastructure supports it. If it doesn’t, the connection from the AP to the switch becomes a huge bottleneck.

What’s the use of deploying the faster speed and greater bandwidth of Wi-Fi 6 if your underlining network doesn’t support it as well? You could connect multiple ports as single pipe via trunking, but of course that greatly reduces your port density and network scalability.

The need for higher speed networking is here already, and it’s only going to grow. Devices are being built to connect to Wi-Fi 6. The speed it provides is going to be the norm. If you are upgrading your networking switch closet, you’d better be thinking ahead – the switches you buy now are going to have to support the rapidly increasing bandwidth requirements that your users will demand.

Enter multi-gig switches. “Multi-gig,” the term people use to describe Ethernet ports compliant with NBASE-T 802.3bz, refers to ports that run at speeds higher than 1G on copper cables.

Multi-gig switching helps futureproof your infrastructure. It allows you to switch from 1G to 2.5G speeds on existing cables and let your existing network and Wi-Fi infrastructure embrace the higher network speeds. This means users can gain the benefits of better connectivity and better performance. It also means that you can gradually expand your Wi-Fi network and network infrastructure so that it supports a mix of older and newer APs and associated Wi-Fi deployment devices.

Wi-Fi 6 Requires More Power

In addition, many of the latest Wi-Fi 6 infrastructure machines and connectable devices need POWER. And more of it. The next demand you’ll need to place on your infrastructure switches is Power over Ethernet (PoE). PoE allows a switch to pass both power and data over twisted pair Ethernet cabling. This is crucial as more and more devices such as APs and IP cameras are installed in locations that aren’t conveniently placed near an electrical outlet.

The initial roll out of PoE was so successful that many connectable devices began to require more power than the PoE standard allowed. New AP wireless access points and some IP security cameras needed more than the 15W that PoE initially provided. To meet the demand, PoE+ (802.3at) and PoE++ (802.3bt) were developed. PoE+ provides up to 30W of power, and PoE++ provides up to 100W of power.

Besides wireless APs and IP security cameras, the higher wattage provides power support for the latest Internet of Things (IoT) devices such as medical diagnostic tools, access control systems to secure physical locations, and lighting. As places such as student housing, condominiums, assisted living facilities, and hotels use smart devices more and more, there is an increased demand for higher power budgets per switch.

EnGenius Multi-Gig Switches Support Higher Network Speeds

EnGenius has released a new series multi-gigabit PoE++ L2+ networking switches with multiple NBASE-T ports. The EnGenius ECS2512FP and ECS2512 switches are designed for enterprise-class environments. Along with fast multi-gig switching capabilities, the ECS2512FP also provides PoE++ that delivers power to remote, high-performance devices like Wi-Fi 6 access points.

Both new switches from EnGenius support 120 Gbps of switching capacity via eight 2.5GBASE-T ports along with four 10GbE SFP+ slots for fiber uplinks. Each Ethernet port supports speeds up-to 2.5 gigabit and automatically detect the speed needed by the connected end device.

The switches provide full-featured Layer 2+ functionality and improve overall performance for the entire network.

The ECS2512FP model supports the IEEE 802.3bt Power-over-Ethernet, allowing it to transfer up to 60W of power per port to power-hungry devices like Wi-Fi 6 access points and IP cameras. You can deliver up-to PoE++ to four devices on any of the eight Ethernet ports.

The new switch line helps you avoid needing expensive fiber runs by using any of the eight 2.5 Gbps Ethernet ports to connect to other switches. This lets network admins create an Ethernet backbone from switch to switch communication rather than using fiber. If you are fiber ready, you can use the four 10G SFP ports for extreme up-link speeds and distances.

Both of the new EnGenius switch lines are fully compatible with the subscription-free EnGenius Cloud service. EnGenius Cloud allows you to monitor system metrics in real time, display network topology, troubleshoot problems, and analyze network’s behavior. The latest EnGenius switches with flexible multi-gig speed and improved PoE support, coupled with the EnGenius Cloud service, provide enterprise-class features that simplify Wi-Fi 6 network deployment, monitoring, and troubleshooting.

EnGenius Multi-Gig Switches Provide Needed Wi-Fi 6 Speed and Power

EnGenius multi-gig switches have the functionality and power needed to guarantee that your growing Wi-Fi 6 networks supports the speed, performance, and connectivity that your users expect. When coupled with EnGenius Access Points and EnGenius Cloud, your Wi-Fi 6 network has all the coverage and visibility needed for successful and stable deployments.

Learn more about EnGenius Multi-Gig Switches

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Feb 5

EnGenius Cloud API Is the Cloud Network Technology MSPs & Eco-Partners Need

Cloud Network Technology

The EnGenius Cloud Wi-Fi management solution has the cloud network technology you need to manage your Wi-Fi deployments – including a robust application program interface (API) to extend the functionality of our cloud software to your existing Wi-Fi applications and solutions.

The FYI of API

The functionality of the Internet is built on the use of application program interfaces, or APIs. What is an API? An API is a set of commands available privately or publicly that allow developers to access the functionality of existing applications and services.

Why is this important? Well, as stated, nearly everything on the Internet communicates with other applications in order to provide functionality to users. From Google, to Facebook, to Amazon, to , every interaction done online requires access to some pre-existing application functionality.

Buying something on Amazon from a third party? An API is used. Sending music from your smartphone to a car stereo via Bluetooth? Thank an API.

APIs don’t just allow access to application functionality, but also to data. This is the cloud network technology that Google Maps uses to instantly provide information on a specific location, what restaurants are around it, and where to get gas for your drive home. APIs provide a means for one application to access the power and data of many different applications and leverage that functionality and data to its own users.

APIs enable two otherwise dissimilar entities to communicate with each other in a common language.

Cloud API on the Rise

With the huge increase in cloud computing adoption – specifically “as a Service” providers that use public cloud network technology as provided by AWS, Google Cloud, and others – there is a subsequent rise in the drive of the growth of the global cloud API use. As more services access applications and functionality in public clouds, they need to be able quickly access application software and systems that power the cloud. This drive is due to a huge demand for the operational efficiency and engineering automation needed to speed up time-to-market of product launches. In fact, a new report from Allied Market Research predicts an explosion in cloud API use in the next 5 years, growing at a CAGR of 20.3% from 2019 to 2026.

EnGenius Cloud API

EnGenius Cloud provides cloud network technology for managed service providers (MSP) and Eco-Partners via a complete set of APIs that extend and customize its Wi-Fi management capabilities. Our API allows access to configuration, display, statistics, monitoring, and troubleshooting information so that your homegrown or other existing networking and Wi-Fi applications can pull from the EnGenius Cloud and add functionality to internal systems. We offer the flexibility to change the theme, frontend design, add on modules, traffic redirection, and even add new IoT devices, all in one convenient place.

The EnGenius API allows you to harness the power, freedom, and ease-of-use that EnGenius Cloud provides and add it to your current systems.

EnGenius Cloud customers can get a full list of API commands and functionality by request. EnGenius is currently expanding and developing more API functionality all the time. If you have API needs or requests, let us know – EnGenius Cloud has you covered.

For small to medium business and enterprises that need a simple and central way to see and manage their wireless networks, EnGenius Cloud provides the reliable API tools needed to enable companies to focus on growing their business – not on managing there Wi-Fi.

Learn more about the EnGenius Cloud Solution

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Jan 27

HIPAA Compliance Requirements and Cloud Managed Wi-Fi

HIPAA Compliance Requirements

The EnGenius Cloud managed Wi-Fi solution is an excellent option for healthcare providers who need to maintain HIPAA compliance requirements over their managed Wi-Fi networks.

Data, Data, Everywhere

The increase in technology use in conjunction with medical and healthcare companies has created a new twenty-first century health experience that allows the quick and easy transmission of medical data. From stored medical data to the use of IoT medical devices that automatically update patient records, there is more patient information zipping around networks and the internet than ever before. And it is growing exponentially. Records that used to take days to move from one facility to another can now be transferred in seconds, and doctors from around the globe can monitor patient information in real-time.

With this advance in medical technology and data access comes a new issue: medical data security. The Health Insurance Portability and Accountability Act (HIPAA) was enacted specifically to allow health facilities the ability to adopt new technologies while still ensuring patient information privacy.

What are the HIPAA Compliance Requirements?

HIPAA is a law passed by the federal government of the United States that defines the exact standards for data privacy with regard to patient healthcare information (PHI). Any entity that collects, holds, transmits, or accesses personal patient health information must maintain this set standard of data protection for all physical, network, and process measures that touch PHI data in order to ensure HIPAA compliance. HIPAA compliance standards cover not only data storage, but also the transmission of data, access to data, logging information about the data usage, and controls on both remote and physical access.

The types of organizations that must maintain HIPAA compliance requirements include health care providers, insurance companies, medical facilities (such as hospitals, residential communities, and medical service providers), and anyone providing treatment, payment, and operations in healthcare. Anyone who does business with these entities that comes in contact with physical or network areas that control PHI data also need to be compliant.

HIPAA is mandatory. There are severe penalties both legal and financial for not following HIPAA protocols to the letter.

HIPAA Compliance Requirements and Wi-Fi Networks

Increasing, on-premises Wi-Fi service is an important tool for medical facilities and providers. It allows doctors, patients, and devices the ability to access crucial data and ensure the best and most immediate care. When used in conjunction with PHI, Wi-Fi networks are required to follow HIPAA regulations. Even more crucial, as many business services and infrastructure (such as Wi-Fi) are moving to a managed cloud model, security concerns can grow – is your medical data safe in the cloud?

Enforcing security policies can be a daunting task for regular Wi-Fi admins, but with medical data there are obviously serious repercussions to any breaches in data security. Unfortunately, not having Wi-Fi access isn’t really an option. What can you do?

EnGenius Cloud has the answer.

EnGenius Cloud Meets Your Wi-Fi (and Data) HIPAA Compliance Requirements

The EnGenius Cloud managed Wi-Fi solution is fully able to meet HIPAA compliance data standards and ensure that your Wi-Fi network can move PHI data where in needs to go without jeopardizing security.

EnGenius Cloud provides the exact features that guarantee that data, access to data, and the transmission of data won’t compromise security:

Unique User Identification
EnGenius Cloud’s dual band (2.4G/5G) access points can broadcast up to eight SSIDs simultaneously. Each SSID has its own security and access control. This includes the ability to use EnGenius Cloud Radius and an external Radius server to authenticate users with unique username and password via a captive portal with a splash page. EnGenius Cloud also provides a log that grants network administrators insight into user client device operating systems and their connection history and activities.

Emergency Access
EnGenius Cloud only handles the management plane of network devices. User data goes straight through the Cloud devices, and EnGenius Cloud devices stay on and up even if the EnGenius Cloud becomes inaccessible.

Authentication, Integrity, and Encryption
Communication between cloud devices with EnGenius Cloud is based on secure SSL tunnels, and to further enhance security a two-factor authentication (TFA) process is required before a tunnel can be built between devices. EnGenius access points (AP) support WPA3 Enterprise with 192-bit security “Suite B”, WPA3-Personal, WPA2 Enterprise with 25-bit AES encryption, and WPA2-Personal.

Audit Controls
Administrators of customer networks can see the logs of user devices associated and dis-associated, authenticated and de-authenticated, and all roaming time stamps.

Log-in Monitoring
Administrators can identify users and the time of any configuration changes. Administrators can also provide user privileges to multiple organizations and networks, and review system and change logs.

Password Management
Administrators have a unique account (email address) and password, which can manage thousands of organizations and networks with a single sign-on. Administrators can invite, modify, or delete additional administrators and/or read-only users.

Response and Reporting
EnGenius Cloud provides event settings and email digest. Administrators can customize system event notifications to receive alerts to see devices that went offline, duration times, and configuration changes. By scheduling an auto-report generator, reports can periodically be sent to the administrator’s email account.

Data Backup and Recovery
EnGenius Cloud is a serverless cloud architecture that manages cloud resources automatically based on system utilization. This means the cloud scales up or down automatically to meet the needs of a particular client. This serverless architecture provides a highly resilient infrastructure, with data stored in different regions for guaranteed disaster recovery.

Emergency Mode Operation
Since there are no hardware-based controllers that manage cloud devices, there is a greatly reduced risk of failure from a physical network. The Wi-Fi management architecture is ALWAYS up.

Your healthcare organization deals with a great deal of sensitive and federally regulated patient information. The consequences of losing control of security over any part of the network are high. Your Wi-Fi network is a critical component to providing the medical and health services you need to satisfy customer and employee needs. HIPAA compliance requirements must be maintained over this network. By using EnGenius Cloud, you can guarantee that your organization protects the information and maintains the compliance necessary to run your business.

Download the EnGenius Products and HIPAA Compliance Guide

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Jan 20

EnGenius Insight Visualization Troubleshoots Cloud-Based Networks

Cloud-Based Network

EnGenius Cloud lets IT admins quickly resolve cloud-based network issues by providing actionable insights into network problems.

Wireless Internet is like electrical power nowadays — the only time you realize how much you need it is when it isn’t working. And at that point, it’s a huge inconvenience. When issues do occur, it’s usually at the worst times, and at important and visible events. This is the stuff of IT admin nightmares. For users, the equation is simple: the Wi-Fi network either works or it doesn’t.

For users the equation is simple: the Wi-Fi network either works or it doesn’t. For the administrators who design, deploy, and support wireless LAN, the Wi-Fi network is a multi-faceted entity with a lot of connected parts – any one of which can be the source of connectivity issues due to client device traffic demands, radio interference, misconfiguration, building material interference, etc. Moving network management to the cloud is a great solution for spotting network issues – especially now that networks are often deployed in different geographical locations.

When wireless connection problems occur, you need a way to easily troubleshoot problems so that your cloud-based network hits performance needs quickly. EnGenius Cloud provides excellent tools that help you troubleshoot your entire cloud-based network.

Wi-Fi Device Connections: What, When, Where and How?

If there are Wi-Fi network problems, knowing what devices are connected to the network, where they are, when they connected, and how they were using the network is important. It helps determine if the problem was part of the network infrastructure, or if it was caused by somebody on the network.

EnGenius Cloud records each connected device’s journey in your cloud-based network, with timestamps. IT admins can pull up the entire device history using client device MAC addresses. This includes the AP it connected to (by serial number), the authentication status, and the time required to roam to another AP.

With this information, IT admins can look at individual users and their specific devices to help determine what might have happened.

Wi-Fi Access Point (AP) Historical Statistics Dashboard

Besides having a broad view of all the devices connected to the Wi-Fi network, it’s important to get a full historical view of the traffic on APs and managed switches. IT admins need to be able to look at the behavior and performance of specific network devices like APs in order to see if there are irregularities that deviate from normal patterns.

EnGenius Cloud keeps historical data for each cloud-based network device so that IT admins can review traffic data and see if anything went amiss. When there is a specific AP identified with potential issues, the EnGenius Cloud historical throughput statistics dashboard visualizes traffic patterns for Wi-Fi network devices in easy-to-read graphs that let you compare data and look for patterns. The Layer 7 traffic dashboard also lets you see if specific applications and traffic types were taking up most of the bandwidth and limiting throughput for other traffic types.

Real-Time Status of Wi-Fi Devices

Another important aspect of Wi-Fi management is resource usage by elements like APs or switches on the network. Slow network performance can be caused by high CPU or memory utilization by networking devices. Tracking down this type of usage can be time consuming and frustrating.

EnGenius Cloud makes observing cloud-based network device resource usage simple. It activates a “real-time function” module to observe the CPU/memory utilization rate of attached devices in real-time. Using this information allows IT admins to compare current and historical data and throughput statistics to determine a course of action – like resetting the device.

Comprehensive Wi-Fi Network Event Log Reports

One of the biggest headaches for IT admins is piecing together threads of an issue from log files across one or more machines in a network. Having a centralized repository for all of the log files makes researching network data events much easier.

EnGenius Cloud automatically consolidates all log files in a single convenient location, including system log, event log, and configuration changes of all managed cloud-based network devices.

Powerful filtering functions empower IT managers to simply compare and analyze log data for many different devices and cloud configurations. You can filter by time-period, event types, networks, SSID’s, specific devices or clients, and categorize by event states like errors and warnings.

Customized Notification per Wi-Fi Network

Reviewing network statuses continuously is not an effective use of IT’s time. What IT needs is an effective notification system via email or mobile phone that lets the right people know when certain Wi-Fi network conditions occur.

At the same time, the notification system must be sufficiently tunable so that recipients don’t suffer from “alert fatigue.” Alert fatigue is what happens to recipients when there are hundreds, or thousands, of network notifications sent to multiple recipients. In such situations, a crucial notification is bound to get missed.

EnGenius Cloud allows you to customize notification criteria per network. EnGenius leverages stream processing technology to build a highly scalable, full fault-tolerant, secure, and low-latency messaging platform that sends the most important notification messages to the right people. This ensures that critical notifications for your cloud-based network are received and minimizes alert fatigue.

Manage Your Wi-Fi Network on the Go

As businesses grow, so do their networks. Managing the entire network, no matter where it is deployed, can be challenging. Many businesses are moving their infrastructures and operations to cloud-based networks in order to centralize the systems so that they can centralize managing and monitoring crucial infrastructures. The same is true with your Wi-Fi networks.

EnGenius Cloud provides a mobile application to help IT users stay on top of their network no matter where they are. You can receive notifications on the app and get the stats and views needed to troubleshoot a deployment or a device.

The app also allows users to immediately deploy new devices and add them to the centralized cloud by simply scanning a QR code. Once it is assigned to a network, it becomes fully manageable from the cloud. Preset network configurations can automatically be pushed to a newly installed device.

Since EnGenius Cloud is located in the cloud offsite, it stays up, running, and accessible no matter what is happening in any given area.

EnGenius Cloud Helps Troubleshoot Your Wi-Fi Network

When you need to easily manage and troubleshoot your wireless network, the EnGenius Cloud solution has the right graphic tools and usability options to guarantee that you can see the data that is going to help you track down any problems. Since it’s a cloud-based network and not on a local deployment, you can see any part of the network, in detail, anywhere you need to be, and review what was going on exactly when an issue occurred.

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Jan 13

Visualize Your Managed Cloud Wi-Fi Network with EnGenius

managed cloud

A managed cloud Wi-Fi solution like EnGenius Cloud allows IT admins a way to visualize their Wi-Fi networks for better performance and faster issue resolution.

As more small to medium-sized businesses and enterprises adopt Wi-Fi solutions to support the needs of their staff and customers, they will need to plan, deploy, and administer the entire business Wi-Fi network.

Wi-Fi administrators need a single-pane-of-glass that lets them visualize the entire Wi-Fi network across all sites so that they can quickly and accurately address issues as they occur. As their networks grow, they also need a fast and easy way to add new devices into their network architectures and monitoring systems.

Using managed cloud Wi-Fi software is a great solution for these issues. Cloud management allows you to access Wi-Fi network information anywhere, anytime, and keep track of the entire network regardless of where the network is deployed geographically.

The EnGenius Cloud solution provides your enterprise deployment with visualization tools that let you see, measure, and manage everything in your network – locally and remotely. Hosting your deployment in EnGenius Cloud provides a simple and cost-effective managed cloud solution for visualizing and controlling your Wi-Fi deployment.

A Complete Managed Cloud Wi-Fi Network Design Cycle

Nothing causes more headaches than deploying a wireless network and finding it doesn’t meet your needs. Wouldn’t it be better to fully provision your network based on actual site plans in real-time, before you deploy?

With the EnGenius ezWiFi Planner tool, you can upload your floor plans and begin modeling your project by marking coverage and exclusion zones, designating areas by type (office, lobby, elevator, etc.) and adding building materials (metal doors, concrete walls, etc.) to design optimized networks that overcome coverage barriers. You can design for indoor area coverage and outdoor point-to-point connectivity.

The ezWiFi Planner intelligently calculates coverage for optimal access point (AP) placement, and auto-adjusts to the local Wi-Fi channel regulations of your project. Color-coded heat-maps visualize the placement and signal strength of each access point to create a concrete plan.

The EnGenius ezWiFi Planner tool is completely integrated into the EnGenius’ managed cloud offering. Use the ezWiFi Planner to create an initial access point layout, and then import the floor plans into the cloud.

Wi-Fi Network Health Check at a Glance

A deployed Wi-Fi network isn’t any good if you can’t keep track of its health. Even the best Wi-Fi deployments will experience intermittent issues, bottlenecks, and coverage lapses. An event might bring a large number of users to a single location, or an access point might experience interference from an unknown source. IT users must have constant updates about the status of their network. The only way to fix or anticipate issues is if you have a simple and full insight into what is happening in your Wi-Fi right now.

The EnGenius Cloud dashboard provides a holistic and full view of the network health across deployment locations. The EnGenius managed cloud solution uses radar charts to create an overall score based on AP congestion rate, CPU/memory utilization, throughput, and other factors. IT users can track the number of devices and clients accessing the network and their status.

IT managers quickly browse through any device’s primary information to pinpoint problems, review device details, and perform troubleshooting.

Wi-Fi Application (Layer 7) Traffic Analysis

When there are issues, it can help to know what devices are using what types of traffic on what APs – sometimes the problem might just be too many 4K video streams in the same location! Pinpointing traffic types for a particular device in a particular location is a powerful tool for diagnosing Wi-Fi networking problems. Video streaming applications, peer-to-peer, or web surfing can all cause bottlenecks on a single AP and diminish performance for people in that coverage area.

During periods of heavy traffic, managed cloud software provides IT a way to understand the application source of the traffic increase. The EnGenius Cloud solution displays the data collected by the Layer 7 deep packet inspection (DPI) engine embedded in the APs. The engine allows IT admins to see who is doing what, where. It also eliminates the need to add any additional L7 traffic boxes to your Wi-Fi network (which can slow down traffic).

Topology View with Speed Testing for Wi-Fi Networks

Besides detecting performance issues, IT admins need a quick and dependable way to view the entire network. The view needs to be customizable so that you can see not just hierarchical network structures, but also logical groupings for departments, functions, etc.

EnGenius Cloud depicts the relationships between managed switches and APs in a single topological overview. IT users can use our managed cloud software to locate a specific switch and switch port that is connected to a problematic AP to see if there is an issue with the AP. They can then act to fix a problem, such as remotely resetting the AP.

EnGenius Cloud can also test the internet access speed between a device and EnGenius Cloud, so an IT user can determine if WAN speed or LAN link issues are the source of the problem.

AI-Driven Advisories for Your Wi-Fi

One of the most challenging jobs for IT is diagnosing a technical problem from customers’ vague and non-technical descriptions. For example, “cannot access the Internet” very well may be true, and might be the fault of the network, but there are many potential issues that can cause this. They all require different approaches to further investigate and correctly respond.

EnGenius Cloud helps IT users resolve problems using educational visual tools to resolve potential issues. The AI-based Advisory Feature looks into the average patterns of the AP to understand if it’s an abnormal situation and will give warnings based off those changes. For example, it allows you to see channel interference between APs or other devices and lets the IT user drill down into the details in order to decide what action should be taken, and where.

The EnGenius Managed Cloud Solution Visualizes Your Wi-Fi Network

For small to medium business and enterprises that need a simple and central way to see and manage their wireless networks, EnGenius Cloud provides the reliable visualization tools needed for predictive analysis and real-time insights to enable companies to focus on growing their business.

Learn more about the EnGenius Cloud and how our managed cloud solution can help you get better performance from your Wi-Fi networks.

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Nov 25

Keeping Devices Secure on Your Network

keeping devices secure

You transmit sensitive data over your network — customer data, payment information, and employee records. And your customers and employees trust you to keep their private information safe. Not to mention, the average cost of a data breach to a company is $3.92 million, according to the 2019 Ponemon Cost of a Data Breach Report.

To prevent breaches, you’ve likely taken the recommended precautions: trained employees on password best practices, installed anti-virus software on your network and reminded employees (and continue to do so) not to click on unknown links. However, Cisco found that 31% of organizations have still experienced cyberattacks on operational infrastructure.

In today’s network, switches and access points (AP) are the cornerstone of the network. This means you must specifically protect your APs and switches from attacks.

Here are two keys to keeping your network secure:

Authenticate every device that is connected to your network.
You want to know that every AP and switch on your network is protected and suppose to have access. To increase security, use devices with two-factor authentication, which is when the device requires two different types of proof that the device is permitted on the network. For example, checking the serial number and MAC address verification. This adds an extra level of security and make it harder for unknown devices to connect to your network.

Encrypt data transmissions.
Once devices are connected, it’s important that all data transmitted between devices is protected. By using a cloud-management and device manufacturer that creates a secure tunnel between your devices and the cloud, you increase the odds of your data staying secure. Look for a solution that also creates a unique certificate for each transmission for a higher level of security.

You know security is essential. But your time also matters. When you choose a cloud-management solution that actively protects your infrastructure and data, your administrators spend less time protecting the network — while, at the same time, you’ll see a higher level of security. When you choose EnGenius Cloud for your network, all these security features are automatically used to protect your infrastructure, your devices, and your data.

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Nov 14

Flexibility to Manage Your Network Your Way

network management tools

Your company is unique — unique infrastructure, culture, and needs. And to support your company’s growth, you need a network that aligns with your company.

Often, companies are forced to fit themselves into the features and capabilities of their infrastructure. Instead, you deserve a network and systems that let you manage your infrastructure in a way that fits with your processes and requirements. Growing a business is challenging enough without having to change how you work to fit your network.

The Right Network Management Tools

To make the best use of your limited time, you need the status of your network displayed in the most straightforward way for your needs at the time. When choosing a network management solution, look for a vendor that provides these three views:

All devices that your organizations manage:
You need to know exactly what switches and APs your organization owns and manages at all times. This includes devices on all networks under your accounts which is especially helpful for managing multiple networks. Additionally, this information helps when expanding or updating your infrastructure because you may be able to move underutilized devices from another network instead of purchasing new infrastructure. EnGenius Cloud’s Inventory view provides an inventory list of all devices registered under an organization in an easy to view format.

All devices that are on your network:
If the dashboard indicates a problem or you suspect a problem on a network, you want to quickly get a deep dive on the analytics and performance of all devices in network. When selecting a Network and choosing AP list or Switch list EnGenius Cloud shows you everything you need know about a group of devices or specific devices. These views quickly show channel utilization, free ports, output power, throughput and other configuration and resource information.

A customized view of your infrastructure:
Do you have a complex branching network hierarchy? In addition to a group of administrators with total access privileges who manage all the networks, you may have regional IT teams who are responsible for specific networks. These teams have only network management access to their specific network, switches, and APs. EnGenius Cloud lets you create a multi-layered group of networks using the Hierarchical view. With the first layer for managed service tenants, you can then add additional layers that give other team members the access to the network that they need.

For example, if you are managing a network for a retail client, you can set up one layer for all administrators who have full access to all networks that your company manages for clients. Then you can create an additional level that gives the IT administrator for the retail store access to only their networks. With the Hierarchical view, you can easily see information about each layer as well as quickly add and change permissions at each level.

Secure Your Network through User Roles

Each person accessing your network has different needs. To protect your network and data, it’s important that every user have the correct permissions and access. If you limit someone’s access too much, they can’t do their job correctly; but if the wrong person has more privileges than they need, the network is at risk. By choosing a cloud network management solution that allows custom user roles, you give everyone the right level of access — not too much or too little.

With EnGenius Cloud, you can choose from two levels: administrators with full-access privileges, and viewers with read-only privileges. Sometimes an administrator may only need full privileges to a specific network, and not all the networks managed in the account. EnGenius Cloud lets you further define access by being able to grant each role permissions on either the organizational level or for a specific network.

For example, if a consultant is working on a specific project, you can assign them the Administrator role for the specific network — while your IT team has Administrator access to all networks in the organization.

Your organization likely has a complex web of multiple networks and users. You need a cloud management solution that allows you to manage the network most efficiently with the highest level of performance. By using EnGenius Cloud, you can work the way that make sense for your organization instead of being forced to change your processes or compromise on your needs.

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