RMA & Repair Service
RMA (Return Merchandize Authorization)
To request RMA service from EnGenius you can:
1. E-mail the following information to: [email protected] We will contact you shortly.
Subject line: Short description of problem
Main e-mail body:
2. Download the service request form, fill up the blanks and email to: [email protected]
- Serial Number
- Company name (if applicable)
- Shipping Address
- State / Province
- Zip / Postal code
- More detailed description of problem
We will contact you shortly.
Repair Service for Telecom Products:
Repair Fees for EnGenius Telecom Products:
Effective: July 1, 2010 for U.S.A. customers
- DuraFon: $149 per item.
- FreeStyl 1: $99 per item.