{"id":12691,"date":"2018-10-11T22:29:04","date_gmt":"2018-10-11T22:29:04","guid":{"rendered":"https:\/\/www.engeniustech.com\/?p=12691"},"modified":"2026-02-24T10:12:43","modified_gmt":"2026-02-24T18:12:43","slug":"three-ways-that-upgrading-your-hospitality-wi-fi-can-elevate-your-guest-services","status":"publish","type":"post","link":"https:\/\/www.engeniustech.com\/span\/three-ways-that-upgrading-your-hospitality-wi-fi-can-elevate-your-guest-services\/","title":{"rendered":"Tres maneras de mejorar su hospitalidad Wi-Fi pueden elevar sus servicios para hu\u00e9spedes"},"content":{"rendered":"

WiFi es sin duda el servicio m\u00e1s deseado por los viajeros de negocios en la actualidad. (De hecho, los principales hoteleros llamar\u00edan a WiFi un servicio b\u00e1sico, como lo desean calor, electricidad y agua).<\/span> <\/p>\n

Un asombroso 94% de viajeros de negocios lo consideran imprescindible, seg\u00fan un informe reciente de Forrester. Como prueba de la prevalencia de WiFi, m\u00e1s de 80% de todos los viajeros llevan sus tel\u00e9fonos inteligentes, computadoras port\u00e1tiles y tabletas a los hoteles.<\/span> <\/p>\n

Pero simplemente ofrecer Wi-Fi no va a generar cr\u00edticas de cinco estrellas para el alojamiento. Los hu\u00e9spedes ahora exigen un WiFi potente y fiable, un WiFi que no los defraudar\u00e1 con la rueda interminable de almacenamiento en b\u00fafer, conexiones ca\u00eddas o retrasos irritantes.<\/span> <\/p>\n

Proporcionar a los hu\u00e9spedes con WiFi estelar es proporcionar una experiencia estelar en general. Puede usar WiFi para reforzar la forma en que atiende a los hu\u00e9spedes de su hotel y brindarles una experiencia de hotel digna de aprobaci\u00f3n, cinco estrellas y cr\u00edticas en l\u00ednea loables.<\/span> <\/p>\n

Aqu\u00ed hay un vistazo a tres formas en que puede usar WiFi para ser un mejor hotelero. (Y puedes tomar nuestro <\/span>gu\u00edas pr\u00e1cticas de hospitalidad descargables<\/a> <\/span>lleno de m\u00e1s consejos e ideas, o nuestro <\/span>infograf\u00eda de hospitalidad<\/a> <\/span>ahora.)<\/span>
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<\/br>
\n1. <\/span>Proporcionar un proceso de registro simple y sin problemas<\/span><\/p>\n

Sus invitados han dedicado tiempo, energ\u00eda y gastos para venir a su hotel. Honre a sus hu\u00e9spedes haciendo que su experiencia en el hotel est\u00e9 libre de estr\u00e9s desde el momento en que se registran.<\/span> <\/p>\n

"Un check-in exitoso no solo es r\u00e1pido sino tambi\u00e9n atractivo para los hu\u00e9spedes", afirma un <\/span>Art\u00edculo de gesti\u00f3n hotelera<\/a>. <\/span>"Los hu\u00e9spedes no disfrutan de estar a oscuras sobre lo que sucede durante el check-in, y se inquietar\u00e1n si est\u00e1n parados mientras los empleados del hotel escriben en una computadora durante un per\u00edodo prolongado de tiempo".<\/span> <\/p>\n

En lugar de obstruir el mostrador de facturaci\u00f3n, equipe al personal de hospitalidad con dispositivos habilitados para Wi-Fi. Los hu\u00e9spedes de su hotel pueden registrarse desde diferentes lugares de su propiedad y evitar quedar atrapados en una larga cola, especialmente durante las horas pico.<\/span>
\n
<\/br>
\n2. <\/span>Habilite el entretenimiento personalizado en la habitaci\u00f3n para sus invitados<\/span><\/p>\n

Parte de las vacaciones es pasar tiempo en la habitaci\u00f3n de un hotel y simplemente relajarse. Es por eso que un total de 75% de invitados utilizan el entretenimiento en la habitaci\u00f3n, seg\u00fan un estudio reciente. Sin embargo, luchar contra el almacenamiento en b\u00fafer, la ca\u00edda o el retraso del Wi-Fi no es nada relajante. Por lo tanto, aseg\u00farese de que el Wi-Fi de su hotel pueda manejar las demandas de transmisi\u00f3n de los dispositivos de sus clientes.<\/span> <\/p>\n

"Alrededor de 53% de los hoteleros planean hacer alg\u00fan cambio con televisores inteligentes y \/ o tecnolog\u00edas que permitan a los hu\u00e9spedes transmitir contenido, colocando la tecnolog\u00eda como la principal prioridad para los hu\u00e9spedes", seg\u00fan un estudio reciente.<\/span>
\n
<\/br>
\n3. <\/span>Ofrezca men\u00fas digitales en el comedor de su hotel.<\/span><\/p>\n

Otro indicador de que su hotel ha convertido la experiencia de sus hu\u00e9spedes en una prioridad es extender sus capacidades inal\u00e1mbricas m\u00e1s all\u00e1 de la recepci\u00f3n y sus suites para llegar a los hu\u00e9spedes en el comedor del hotel.<\/span> <\/p>\n

Por ejemplo, ofrezca a sus invitados men\u00fas digitales en lugar de impresos (que pueden desvanecerse y asquearse con el uso excesivo y el tiempo). Los hu\u00e9spedes del hotel pueden elegir por s\u00ed mismos de un men\u00fa digital. Hacerlo puede eliminar pedidos incorrectos, satisfacer sus necesidades espec\u00edficas (como comidas sin gluten o veganas) y permitir una f\u00e1cil actualizaci\u00f3n de nuevos platos o eliminar los viejos.<\/span> <\/p>\n

"Los men\u00fas digitales aseguran la rapidez en la entrega de la informaci\u00f3n correcta en el momento correcto y en el lugar correcto", afirma un art\u00edculo de NextRestaurant.<\/span> <\/p>\n

\u00bfQuiere aprender m\u00e1s sobre las tecnolog\u00edas inal\u00e1mbricas en el espacio de la hospitalidad? Mira nuestro<\/span> Gu\u00edas WiFi de hospitalidad.<\/a><\/span>
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<\/br>
\nVer todos los art\u00edculos del blog<\/a><\/span><\/p>\n

<\/br><\/p>\n

\n

<\/br><\/p>","protected":false},"excerpt":{"rendered":"

Blog <\/span>| <\/span>Actualizar el WiFi del hotel puede elevar el negocio <\/span>- Un asombroso 94% de viajeros de negocios lo considera imprescindible, seg\u00fan un informe reciente de Forrester. Como prueba de la prevalencia de WiFi, m\u00e1s del 80% de todos los viajeros llevan sus tel\u00e9fonos inteligentes, computadoras port\u00e1tiles y tabletas a los hoteles.<\/p>","protected":false},"author":2,"featured_media":12705,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-12691","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nUpgrading Hotel WiFi Can Elevate the Business Blog | EnGenius<\/title>\n<meta name=\"description\" content=\"Upgrading Hotel WiFi Can Elevate the Business. 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