EnGenius Customer Support

We’re so glad you’re using EnGenius products, and are eager to help you make the most of them.

If you need support, please check out the Help Center, Support Chat, and our Community, where you can find many answers ready and waiting.

Help Center allows you to submit a Support Request ticket at any time for your EnGenius product. You can also create an account to easily track your open tickets.

Customer Support Chat is available from 7:00AM – 4:00PM (PDT) Monday through Friday. Chat can be initiated by the “talk bubble” icon at the bottom right of screen.

We are also available by email:
[email protected]

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EnGenius Help Center

Look for support documents and answers to FAQs in the EnGenius Help Center, available 24 hours/day.

You can also submit a Support Request ticket and create your own Help Center account.


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EnGenius Community

Post questions and participate in discussions on the EnGenius forum. The forum includes dedicated sections for each of our product lines. Join the community today!


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